Accountability Management System
Who is accountable in your organization for results at each level? Do they know they are accountable for those results?
Can your people at any level use their Judgement & Discretion in the executing of their work? Do they?
Do people know what is expected of them? If not, would they know where to find out?
Is there a "play book" and do your people know about it? Do they use it? Who has oversight over it?
How are difficult conversations approached in your firm? Are they avoided or are they seen as a chance to learn from feedback?
These are just some of the many questions that need to be answered and understood in order to diagnose the organizational health and effectiveness of an organization.
More than one well-crafted strategic plan has failed because the firm was not organized in a way to allow it to be successful.
When people understand their tasks, their accountabilities, their responsibilities and are regularly assessed on their effectiveness in an environment of dialogue and trust, the likelihood of organizational success increases several fold.
Well-structured and dialogue-driven firms also are more likely to adhere to compliance and integrity plans because people understand why they are in place and how important they are as well as making it harder to hide wrongdoing.
SIRA's Organizational Effectiveness team has over 30 years of diagnosing organizations' pain and helping to relieve it.